Microsoft users across the world faced trouble accessing several popular services on Thursday. Outlook, Microsoft 365, Teams and Copilot were among the affected platforms, causing problems for thousands of users who rely on these services for their daily work.
The outage lasted for several hours and affected users in different countries. Downdetector reportedly received nearly 1.38 lakh complaints about Outlook around 1:30 AM IST on Friday, while Microsoft 365 also saw a sharp rise in outage reports.
Microsoft later identified the issue and found that some servers were becoming unresponsive due to problems with a process that handles secure connections. The company clarified that the disruption was caused by technical issues and not a cyberattack.
The outage also affected some OpenAI and Anthropic services that depend on Microsoft 365 connectors. This added to the disruption for users who rely on these platforms for their regular work.
Microsoft has started working on restoring the affected services by restarting servers, managing traffic and testing technical fixes. The company is closely monitoring the situation as it works towards bringing all services back to normal.
This post was last modified on 13 November 2026 10:22 am
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